Corona-News: We are fully deliverable : Dear customers! We would like to assure you that we can guarantee your spare parts supply without restrictions so far. Since there are many colleagues in the home office, please contact us if you have any questions by email . And please tell your friends and business contacts that we are deliverable online, even if the local dealer has closed. Unfortunately, our shipping service providers have increased the prices from today, which we have to pass on to you due to our tight calculation (1 euro per delivery). Thank you for your understanding, your Mazda parts team !
Please check your shipping address : shipments to closed authorities and public buildings as well as companies and retail/shopping centers may be undeliverable and will be returned to the sender. Most of the parcel shops are closed and cannot be specified as the recipient address. Many shipping service providers only deliver your shipments contactlessly to protect your employees. Please check whether a parking permit has to be issued so that there are no unwanted returns. Individual postcode areas in the EU are excluded due to quarantine or the closure of authorities. It is best to find out about the situation directly from the shipping service provider. You can find the affected postcode areas on the website. We ship in this shop with DPD.
How to reach us
You can contact our Renault parts manager by phone or email via this form (recommended). We will gladly answer technical questions and help you with the ordering and the choice of the right Renault spare parts. In the case of a telephone call, please provide your chassis number so that our employees can quickly find the right vehicle model. Please always send the 17-digit VIN chassis identification number and whether the necessary parts are possibly planned for a conversion.
In the case of a telephone call ( pls ecuse long waiting times ), please also have your chassis number VIN ready so that our employees can quickly find the right vehicle model.
Unfortunately you can not order by phone. You can reach our Renault service team at: Freephone: 0800 7310927 ( Mon-Fr 09am - 07pm, Sat 09am - 05pm). Inquiries regarding delivery times are only possible in writing. E-mails please write to us via this contact form, we are also grateful for suggestions.
